Refund policy

If Direct PDF Editor does not work for you, you get your money back. Every purchase has a 30-day money-back guarantee.

How to ask

Within 30 days of buying, email support@editdirectpdf.com from the address you bought with, or reply to your receipt. Telling us what did not work is welcome but not required: often we can fix it.

Refunds are issued by Paddle, our merchant of record, to the payment method you used, usually within 5 to 10 business days depending on your bank.

After a refund

The license key is disabled, and the app goes back to the free trial when it next checks the key, within about a week.